Shipping & Returns

SHIPPING:

- Denmark 75,- DKK

- Europe ( including UK ) 150,- DKK

- Rest of the world 150 ,- DKK

The delivery time for your order is 1-3 days for domestic orders.

Crack Planet ApS uses PostNord - Privat for shipment of your ordered items. You can choose to have your shipment sent with delivery to your home address or the nearest package shop. You will receive a Track and Trace-numer upon shipment, which allows you to track the shipment at all times.

RETURNS AND REFUNDS: 

Crack Planet ApS offers a 14 days full refund on goods purchased on the website unless otherwise agreed or stated in your order. The 14-day period starts on the day the order is delivered. Any return costs you incur yourself. The request for cancellation must be notified to us no later than 14 after the delivery and be with us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal. If you wish to make use of your right to withdraw the purchase, you must send us an e-mail om crackplanet.cph@gmail.dk. In your message, clearly make us aware, that you want to use your right of withdrawal. Condition of the item you have returned You are responsible for the condition of the product, and of the decreased value of the goods caused by handling it other than what is necessary to determine the nature, characteristics and function of the goods.
This means, that you have to try the item in the same way as if you were shopping in a physical store. If the item is tested/used in addition to what is described above, it is considered used and of decreased value. This means, that when the purchase is canceled, you will receive a minor portion or none of the purchase amount refunded. It is up to Crack Planet ApS to evaluate the item's condition.