Customer & Privacy Policy

CUSTUMER & PRIVACY POLICY:

We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can delete your information at any time.

In order for you to enter into an agreement with Crack Planet ApS, we need the following information:

 . Name
 . Address
 . Phone number
 . Email address

We make the registration of your personal information for the purpose of delivering the goods to you.

The personal information is registered with Crack Planet ApS, and stored for up to five years, after which the information is deleted.

When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly what information is being collected and why.

The director and employees for Crack Planet ApS have access to the information recorded about you.

The data manager in Crack Planet ApS is: Christian Hegnhøj.

We do not store and transmit customer information encrypted.

As registered with Crack Planet ApS, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact crackplanet.cph@gmail.dk .

COOKIES:

On crackplanet.dk, cookies are used for the purpose of optimizing the website, and its functionality, making the visit as easy as possible for you.

You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.

Consumer Protection

Learn more about your consumer protection when paying online with PensoPay's payment service solution:
https://pensopay.com/mere/forbrugerbeskyttelse/

In the event of a complaint, our e-mail address must be stated: crackplanet.cph@gmail.dk and the website on which you purchased the item.
A complaint about a product or service can be filed with the Center for Complaints, the House of Commons, Toldboden 2, 8800 Viborg.
You can appeal to the Center for Complaints through the Complaints Portal for the House of Commons (Link) .
For EU citizens outside the EU, complaints must be sent via the EU Commission's online complaint platform.
ec.europa.eu